Shipping policy

Shipping Policy

Last Updated: November 5, 2026

Thank you for shopping at Mintorva. We are committed to providing reliable service and a transparent shopping experience for customers purchasing lightweight outdoor equipment and outdoor accessories.

This Shipping Policy explains our order processing procedures, shipping rates, delivery estimates, and related information for purchases made at https://mintorva.com.

1. Shipping Destinations

Mintorva provides Standard Shipping to eligible delivery addresses within the United States.

Available shipping destinations and delivery options are displayed during checkout.

2. Shipping Rates and Free Shipping

We offer the following Standard Shipping rates for eligible U.S. orders:

  • Orders of $300.00 USD or more: FREE Standard Shipping.

  • Orders below $300.00 USD: $8.00 USD Standard Shipping.

The free-shipping threshold is calculated based on the eligible merchandise subtotal after discounts and before applicable taxes.

All applicable shipping charges are displayed at checkout before payment is completed.

3. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

  • Orders are processed Monday through Friday, excluding U.S. public holidays.

  • Orders placed on weekends or public holidays begin processing on the next business day.

  • Processing includes order verification, product preparation, and packaging.

Order processing time is separate from shipping transit time.

4. Shipping Transit Time

Our Standard Shipping transit time is 7–10 business days after an order has been dispatched.

Business days exclude weekends and U.S. public holidays.

5. Estimated Total Delivery Time

The estimated total delivery timeframe is:

  • Order Processing: 1–3 business days.

  • Standard Shipping Transit: 7–10 business days.

  • Total Estimated Delivery: 8–13 business days.

Delivery times may vary depending on the destination, carrier operations, weather conditions, holidays, and other circumstances beyond our reasonable control.

If we cannot ship an order within a promised timeframe, we will provide the notice and options required by applicable law.

6. Order Tracking

Once your order has shipped, we will send a shipping confirmation email containing tracking information when available.

Please allow time for the shipping carrier to update its tracking system.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information.

If you notice an error in your shipping address, please contact hello@mintorva.com as soon as possible.

We will make reasonable efforts to assist before shipment. Address changes cannot be guaranteed after an order has been processed or dispatched.

8. Lost, Delayed, or Damaged Packages

If your package is significantly delayed, appears lost, or arrives damaged, please contact our customer support team.

Include your order number, a description of the issue, and photographs where appropriate.

We will investigate the issue and provide an appropriate resolution in accordance with applicable law.

9. Contact Information

Mintorva

Website: https://mintorva.com

Email: hello@mintorva.com

Phone: +1 (707) 824-6867

Business Address:

15521 Williams St #Q4
Tustin, CA 92780
United States